DIAGNOSTIC ASSISTANTDiagnose Your Air Conditioning
Diagnose Your Air Conditioning
Problem In Minutes
Our Diagnostic Assistant helps identify common air conditioning and refrigeration faults before you book an engineer. Simply answer a few questions and receive an instant professional assessment.
Smart Analysis
All Manufacturers
Instant Severity Rating
How It Works
Four Steps To Diagnosis
1
Answer Questions
Tell us about your system and symptoms in a guided conversational flow.
2
Smart Analysis
Our diagnostic engine cross-references your answers with thousands of known faults.
3
Receive Diagnosis
Get a likely fault, severity rating, and recommended action instantly.
4
Book Engineer
If needed, book a Kold Star engineer directly — emergency or scheduled.